# Internal Revenue Service (IRS) Taxpayer Assistance Center (TAC) Modernization

Canonical: https://abierto.us/opportunities/2612apmo

- Solicitation number: 26-12-APMO
- Notice type: Presolicitation
- Status: Closed. Deadline was February 20, 2026 at 12:00 PM EST
- Department: Department of the Treasury
- Agency: Internal Revenue Service
- Contracting office: Department of Treasury IRS (203450)
- NAICS: 541611 Administrative Management and General Management Consulting Services
- Product or service code: R799 Other Management Support Services
- Place of performance: Atlanta, Georgia
- First posted: July 7, 2026
- Last posted: July 14, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/592cfd4806ec40f881d7958be69e4e67/view

## Description

The purpose of this RFI is to seek contractors to support IRS in assessing and implementation of a roadmap to modernize the over 350 nationwide TAC offices that provide assistance to taxpayers who require in-person help with tax law inquiries, account resolution, identify verification and other taxpayer needs. As part of this implementation, we will need support to 1) Document current state, 2) Develop a roadmap for future state and 3) help implementation of approved roadmap.

This would be a comprehensive modernization effort including people, technology and reporting. February 12, 2026, the amendment 1 to the attachment 4 and the RFI submission instructions are posted. July 7, 2026, this requirement will be competed through a GSA Governmentwide Acquisition Contract (GWAC); therefore, no additional information will be posted on SAM.gov.

## Publications

- July 7, 2026: Presolicitation, due February 20, 2026 at 12:00 PM EST. Notice 2f01907ed24e4a019a54e27029aedb17. https://sam.gov/workspace/contract/opp/2f01907ed24e4a019a54e27029aedb17/view
- July 14, 2026: Presolicitation, due February 20, 2026 at 12:00 PM EST. Notice 592cfd4806ec40f881d7958be69e4e67. https://sam.gov/workspace/contract/opp/592cfd4806ec40f881d7958be69e4e67/view

## Points of contact

- Ana Rollins, analeatha.s.rollins@irs.gov
- Iman Street, iman.street@irs.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/2612apmo.