# Software Entitlements and Enhancements

Canonical: https://abierto.us/opportunities/240131

- Solicitation number: 24-0131
- Notice type: Justification
- Status: No response deadline
- Department: Department of Homeland Security
- Agency: US Immigration and Customs Enforcement
- Contracting office: Information Technology Division (70CTD0)
- NAICS: 513210 Software Publishers
- Product or service code: 7G20 Legacy analog voice communications equipment, hardware, and software used to connect end users to the organization's voice systems. Includes analog transmission and transport equipment, physical communications infrastructure carrying analog signals over copper wiring (outside and inside plant), products and tools that enable or distribute voice services through on-premise analog equipment including PBX, voicemail, and handsets.
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: July 2, 2024
- Last posted: July 2, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/693c615d35f7425db0921b3cda69644b/view

## Description

ICE requires software entitlements and maintenance support, which include 24-hour oncall support and patching for security and enhancements.

## Publications

- July 2, 2024: Justification. Notice 693c615d35f7425db0921b3cda69644b. https://sam.gov/workspace/contract/opp/693c615d35f7425db0921b3cda69644b/view

## Points of contact

- Maxine Edwards, maxine.edwards@ice.dhs.gov, 2022715812

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/240131.