# for Customer Experience (CX) Analytics Research Applied Analytics and Statistics (RAAS)

Canonical: https://abierto.us/opportunities/232h824q00043

- Solicitation number: 232H8-24-Q-00043
- Notice type: Solicitation
- Status: Closed. Deadline was September 18, 2024 at 12:00 PM EDT
- Department: Department of the Treasury
- Agency: Internal Revenue Service
- Contracting office: Operation Services (2032H8)
- NAICS: 541611 Administrative Management and General Management Consulting Services
- Product or service code: B544 Technology Studies
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: September 13, 2024
- Last posted: September 13, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/1e00aa9f65f54a7d87e8ecfcf601da8a/view

## Description

The Department of Treasury/Internal Revenue Service (IRS) has a requirement that identified a need for text analytics functionality to inform planning and response to filing season related trends, understand nuances about terminology, and inter-relate ways in which taxpayers engages with the IRS’ service channels.

The Request for Quotation (RFQ) were distributed to vendors solely through the MAS Schedule (Professional Services – Technical and Engineering Services (non-IT) under NAICS 5411611 – Special Studies/Analysis – Technology. All future information about this acquisition, will also be distributed solely through kelvin.bogan@irs.gov. Interested parties are responsible for monitoring that site to ensure that they have the most up-to-date information about this acquisition. The estimated closing date of the RFQ will be on (September 18, 2024). All responsible sources may submit a quotation package and will be considered by this agency.

## Publications

- September 13, 2024: Solicitation, due September 18, 2024 at 12:00 PM EDT. Notice 1e00aa9f65f54a7d87e8ecfcf601da8a. https://sam.gov/workspace/contract/opp/1e00aa9f65f54a7d87e8ecfcf601da8a/view

## Points of contact

- Kelvin Bogan, kelvin.bogan@irs.gov, 2406139353

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/232h824q00043.