# Microsoft Unified Support Services

Canonical: https://abierto.us/opportunities/2025r016

- Solicitation number: 2025-R-016
- Notice type: Solicitation
- Status: Closed. Deadline was December 10, 2024 at 5:00 PM EST
- Department: The Senate
- Agency: The United States Senate Sergeant at Arms
- Contracting office: Senate Sergeant at Arms (004672)
- NAICS: 561990 All Other Support Services
- Product or service code: 7E20 Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, printers and other central printing or output needs. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: December 3, 2024
- Last posted: December 10, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/e5bac9324db441c396a922096d21165d/view

## Description

**Amendment 001:** This amendment extends the quotation due date out to 5:00pm EST on 12/10/2024 and updates the PoP from 5 years to 3 years on the pricing table. This Request for Quotation (RFQ) is for the renewal of Microsoft Unified Support Services. The RFQ consists of the Instructions and four attachments.

## Publications

- December 3, 2024: Solicitation, due December 10, 2024 at 3:00 PM EST. Notice 38ac2fc090c340189990d8188dbde443. https://sam.gov/workspace/contract/opp/38ac2fc090c340189990d8188dbde443/view
- December 10, 2024: Solicitation, due December 10, 2024 at 5:00 PM EST. Notice e5bac9324db441c396a922096d21165d. https://sam.gov/workspace/contract/opp/e5bac9324db441c396a922096d21165d/view

## Points of contact

- Mashonda Walston, mashonda_walston@saa.senate.gov, 2028215887

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/2025r016.