# PABX Maintenance and Repair

Canonical: https://abierto.us/opportunities/15bnas24a00000102

- Solicitation number: 15BNAS24A00000102
- Notice type: Justification
- Status: Awarded to Medtel Services, LLC
- Department: Department of Justice
- Agency: Federal Prison System / Bureau of Prisons
- Contracting office: National Acquisitions - Co (15BNAS)
- NAICS: 811210 Electronic and Precision Equipment Repair and Maintenance
- Product or service code: DF10 IT Management tools and services delivered as a service, by subscription, or service contract. Includes Enterprise Architecture (EA), Financial Management, and Strategic Planning. EA includes services supporting business, information, application and technical architecture to drive standardization, integration and efficiency among business technology solutions. Financial Management includes services involved in the planning, budgeting, spend management and chargeback of IT expenditures and the costing of IT products and services. IT Management and Strategic Planning include senior professional and administrative support services facilitating centralized IT strategy and planning.
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: September 24, 2024
- Last posted: September 24, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/f51be98e352e48b89b4c65eaf998d874/view

## Description

The Federal Bureau of Prisons (BOP) has a requirement to provide equipment and maintenance services for the 20-20/Cerato PABX systems, voicemail systems, training, and Special Security Advantage (SSA) application packages throughout the agency. Maintenance service shall include, but not limited to, 24/7; 365 days a year technical assistance, like for like replacement parts, guaranteed telephone response, configuration support, troubleshooting/diagnostic research, application support, software updates, software point/note releases, and computerized database for tracking and reporting.

## Award on USAspending

- Recipient: Medtel Services, LLC (UEI WFMVP3Z67FM7)
- Contract: 15BNAS24A00000102 under GS35F0399Y
- Obligated: $0.00
- Competition: Full and Open Competition, 1 offers received
- Link: award number 15BNAS24A00000102 equals the contract number; same awarding office 15BNAS (high confidence)
- Record: https://www.usaspending.gov/award/CONT_IDV_15BNAS24A00000102_1540/


## Publications

- September 24, 2024: Justification. Notice f51be98e352e48b89b4c65eaf998d874. https://sam.gov/workspace/contract/opp/f51be98e352e48b89b4c65eaf998d874/view

## Points of contact

- Sylvia Perine-Fonteno, sperinefonteno@bop.gov, 2024517923

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/15bnas24a00000102.