# North East Regional Office (NERO) IT Helpdesk Serv

Canonical: https://abierto.us/opportunities/140p4324q0035

- Solicitation number: 140P4324Q0035
- Notice type: Award notice (first published as presolicitation)
- Status: Awarded to Dni Professional Services LLC for $309,375.00
- Department: Department of the Interior
- Agency: National Park Service
- Contracting office: Ner Services Mabo (140P43)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DE10 End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.
- Set-aside: Indian small business economic enterprise
- County: Philadelphia County (FIPS 42101). https://abierto.us/counties/philadelphia-county-pa-42101
- City: Philadelphia. https://abierto.us/cities/philadelphia-pa-4260000
- First posted: July 26, 2024
- Last posted: September 11, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/b75979d841d3434488b2f1ccfdc443be/view

## Description

North East Regional Office (NERO) IT Helpdesk Service Contract

## Award on USAspending

- Recipient: Dni Professional Services LLC (UEI EZT9GKSTG1B8)
- Contract: 140P4324P0075, purchase order
- Obligated: $282,481.30
- Competition: Full and Open Competition After Exclusion of Sources, 9 offers received
- Link: award number 140P4324P0075 equals the contract number; same awarding office 140P43 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_140P4324P0075_1443_-NONE-_-NONE-/


## Publications

- July 26, 2024: Presolicitation, due August 26, 2024 at 10:00 AM EDT. Notice dfe9d3f5bf7f4cd68c46f31970359675. https://sam.gov/workspace/contract/opp/dfe9d3f5bf7f4cd68c46f31970359675/view
- August 10, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice 6bbd8b77e1b24fd8905784dc5eb3c618. https://sam.gov/workspace/contract/opp/6bbd8b77e1b24fd8905784dc5eb3c618/view
- August 12, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice b5d42fc5a5534dae92b797cf828dc0c8. https://sam.gov/workspace/contract/opp/b5d42fc5a5534dae92b797cf828dc0c8/view
- August 12, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice d5030f0afdf647f4871d8191b25cb6ff. https://sam.gov/workspace/contract/opp/d5030f0afdf647f4871d8191b25cb6ff/view
- August 13, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice 259d1b1198f640cc8d9e211a436a614e. https://sam.gov/workspace/contract/opp/259d1b1198f640cc8d9e211a436a614e/view
- August 14, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice 0dc69b4521254efd86b61c538b3914b2. https://sam.gov/workspace/contract/opp/0dc69b4521254efd86b61c538b3914b2/view
- August 14, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice f76d55182c964614bab72fc1d5bf6697. https://sam.gov/workspace/contract/opp/f76d55182c964614bab72fc1d5bf6697/view
- August 15, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice 28ab1786799941c596082f2315224be1. https://sam.gov/workspace/contract/opp/28ab1786799941c596082f2315224be1/view
- August 15, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice 76cd4f17ea9f449d9f32c3084bdc8131. https://sam.gov/workspace/contract/opp/76cd4f17ea9f449d9f32c3084bdc8131/view
- August 15, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice 85647de16fe64d6e85d2a6951e5b6719. https://sam.gov/workspace/contract/opp/85647de16fe64d6e85d2a6951e5b6719/view
- August 15, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice 8b119d98dd6a420e8e6c1525855d9e4c. https://sam.gov/workspace/contract/opp/8b119d98dd6a420e8e6c1525855d9e4c/view
- August 19, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice effe3d77df5d468e89324c4b4083306c. https://sam.gov/workspace/contract/opp/effe3d77df5d468e89324c4b4083306c/view
- August 22, 2024: Solicitation, due August 26, 2024 at 10:00 AM EDT. Notice 4fa6325872064f35a04295ae2640720a. https://sam.gov/workspace/contract/opp/4fa6325872064f35a04295ae2640720a/view
- September 11, 2024: Award notice. Notice b75979d841d3434488b2f1ccfdc443be. https://sam.gov/workspace/contract/opp/b75979d841d3434488b2f1ccfdc443be/view

## Points of contact

- Tolleson, Mari, mari_tolleson@nps.gov, 8572834598

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/140p4324q0035.