# Customer Satisfaction Data Collection and Analysis

Canonical: https://abierto.us/opportunities/1331l526beasurvey

- Solicitation number: 1331L526BEASurvey
- Notice type: Solicitation
- Status: Closed. Deadline was July 1, 2026 at 2:00 PM EDT
- Department: Department of Commerce
- Agency: Office of the Secretary
- Contracting office: Department of Commerce Sspo (1331L5)
- NAICS: 541910 Marketing Research and Public Opinion Polling
- Product or service code: R422 Market Research and Public Opinion Services (includes telephone and field interviews, focus testing, and surveys)
- Set-aside: Total small business set-aside
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: June 12, 2026
- Last posted: June 26, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/1c08b8026619402185af9c1c8ce1ac56/view

## Description

**Update as of FRI 26JUNE2026 - two documents have been uploaded to this solicitation. Document 1 is the Q&A (Questions and Answers_Customer Satisfaction) and Document two (2) i the revised Statement of Work (Web Survey SOW_Revised). Cloud services must maintain a FedRamp authorization. This requirement is to procure customer satisfaction data collection and anaylsis services for the Bureau of Economic Analysis (BEA). Please see the Statement of Work for futher descriptions.

## Publications

- June 12, 2026: Solicitation, due June 26, 2026 at 2:00 PM EDT. Notice 661f7a39835b4f7e93248c6cc24f9822. https://sam.gov/workspace/contract/opp/661f7a39835b4f7e93248c6cc24f9822/view
- June 23, 2026: Solicitation, due June 30, 2026 at 10:00 AM EDT. Notice e665c6733a4e4e05a54361754ef51aa4. https://sam.gov/workspace/contract/opp/e665c6733a4e4e05a54361754ef51aa4/view
- June 26, 2026: Solicitation, due July 1, 2026 at 2:00 PM EDT. Notice 1c08b8026619402185af9c1c8ce1ac56. https://sam.gov/workspace/contract/opp/1c08b8026619402185af9c1c8ce1ac56/view

## Points of contact

- Kristine Pendergast, kpendergast@doc.gov
- Jacqueline Brown, jbrown4@doc.gov, 2023162730

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/1331l526beasurvey.