# Customer Relationship Management Solution

Canonical: https://abierto.us/opportunities/1019430703

- Solicitation number: 1019430703
- Notice type: Sources sought
- Status: Closed. Deadline was September 16, 2024 at 12:00 PM EDT
- Department: Department of State
- Contracting office: Acquisitions - Aqm Momentum (19AQMM)
- NAICS: 541519 Other Computer Related Services
- Product or service code: 7A21 Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
- Place of performance: Washington, District of Columbia
- County: District of Columbia (FIPS 11001). https://abierto.us/counties/district-of-columbia-dc-11001
- City: Washington. https://abierto.us/cities/washington-dc-1150000
- First posted: September 9, 2024
- Last posted: September 9, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/755eb105cb914ae098994191d42e637c/view

## Description

The Bureau of Diplomatic Technology (DT) is seeking input from Authorized Public Sector Resellers regarding their capability to provide market-leading CRM solutions capable of meeting the full breadth of functional requirements outlined. See attachment. State requires access to a platform that is compliant with current Federal security requirements, easy to use, flexible, and scalable, with the ability to configure the system to meet central data reporting requirements while also providing a range of flexible applications, templates, and workflows for meeting the diverse needs of the regional and domestic bureaus and posts around the world.

## Publications

- September 9, 2024: Sources sought, due September 16, 2024 at 12:00 PM EDT. Notice 755eb105cb914ae098994191d42e637c. https://sam.gov/workspace/contract/opp/755eb105cb914ae098994191d42e637c/view

## Points of contact

- John Warner, WarnerJ1@state.gov

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/1019430703.